A major European toy company was struggling to ensure compliance of its products with a wide range of laws and regulations in the EU and US. The problem was exacerbated by the company’s vast product portfolio (over 1,000 product lines) and constant new product development. The client reached out to QIMA for a comprehensive solution that would help it achieve compliance at every stage of its toy supply chain.
Drawing on our expertise in the toy industry, QIMA was able to design and implement a full quality control process, which was aligned with the client’s exact specifications for each product and category, and featured strict end-to-end production tracking, random sample collection, lab testing, and access to real-time business intelligence on supplier performance. QIMA's extensive network coverage allowed to implement and coordinate the program across China, India, and Vietnam.
QIMA's simple, effective, and comprehensive quality control program consisting of supplier audits, inspections and lab testing, enabled the client to be proactive in responding to their flexible supply chain needs. As a result, one year into the program, the client’s poor quality and Beyond AQL rates decreased by 40%, from over 38% to 23%.
Download the whitepaper to read the full case study and learn about the components of QIMA's total quality control program and their practical application in a toy supply chain.