A quality management program should not be a “set and forget” tool. On the contrary, even the best-designed quality programs need regular follow-up and monitoring to ensure that they still suit the needs of your supply chain. This webinar will take you through some key touch points in making sure your established quality program is up to date: from making sure all your bases are covered during inspections and audits, to making the best of your quality budget with smart use of sourcing data and technology.
Terri Olano is a Senior Business Development Manager with QIMA. With a degree in textile engineering, Terri has over 30 years of experience in manufacturing, quality, inspections and facility audits, both through apparel companies and third-party service providers.
Introduced to factory audits in 1996, Terri fell in love with the idea of reviewing the complexities of the manufacturing processes while also verifying the safety, quality and capabilities of the factory. This led to additional training and expansion of her internal audit scope to include social accountability and responsible sourcing and C-TPAT audits. The audits have varied across different industries including softlines, hardlines, food facilities, filling locations, paper facilities and more. Terri estimates to have completed around 2500 audits over a 20-year period and continues to perform audits as needed.
Terri has used her experience to work in many arenas including customized program development, customized audit programs, project management, consultation, training, sales, business development and account management.